Welcome to the new Box Support website. Check out all the details here on what’s changed.

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2 comments

  • France

    Hi Molly, 

    Welcome to the Box Community, I'm happy to help!

    To reduce the number of purchased seats (licenses) from your subscription, kindly have your account Administrator submit a request to cancel@box.com. Include the total number of seats you would like to continue purchasing in your email. We have a minimum purchase of 3 seats per account.

    Thanks for reaching out and please let us know how else we can help!

    Regards,

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  • I don't need 3 seats since my business closed how do reduce to 1 seat or migrate the documents to a free account?

    Thanks

    Lisa

     

     

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