notifying collaborators when a new file is uploaded?

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  • France

    Hi Todd, 

    Welcome to the Box Community, I'm happy to help!

    End users can have different "account wide" settings by manually adjusting their email notification settings. Furthermore, users collaborating in a folder can also set their own specific Folder level email notifications (if allowed by the folder owner).

    Users that were invited into a collaborative folder, and want to receive email updates for changes to that folder must setup email notifications from their own account, you cannot adjust this settings for them.

    If your collaborators are looking to adjust the email notification for activities in folders they joined, you may refer them to this help article: https://support.box.com/hc/en-us/articles/360043696014-Understanding-Box-Folder-Settings#emailnotifications 

    Thanks for reaching out and please let us know how else we can help!

    Regards,

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