I have several folders showing a red dot. The posts that I've read suggest right-clicking to diagnose why it is happening, but I'm not finding any instructions. How do I recalibrate syncing my Box Drive folders?

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Jude Akubuilo

• June 16, 2022 21:27

I have several folders showing a red dot. The posts that I've read suggest right-clicking to diagnose why it is happening, but I'm not finding any instructions. How do I recalibrate syncing my Box Drive folders?

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  Aira

  • June 19, 2022 23:26

  Hi there, 

  Welcome to the Box Community! 

  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

  Thanks!

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