Files not saving properly from iPhone

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  • France

    Hi there, 

    Welcome to the Box Community, I'm happy to help!

    Could you explain your workflow on how are you saving your files into Box, did you follow the steps in this article on how to add files in your Box of iOS https://support.box.com/hc/en-us/articles/360044195633-Manage-Your-Content-with-Box-for-iOS

    It sounds like your files might be saving somewhere outside of your Box mobile app, have you checked the other location on your iPhone?

    Looking forward to hear from you!

    Regards,

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