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  • France

    Hi Chi, 

    Welcome to the Box Community, I'm happy to help!

    Can you try to clear your browser cache and disable any add-ins or extensions, then login to Box, and try accessing the affected Box Notes again?

    Does this happen to any browser you use to open Box Notes? Are you the owner of the Box Notes or are you a collaborator?

    Looking forward to hear from you!

    Best,

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