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Larger files consistantly fail through desktop app yet upload perfectly through a broswer?

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  • France

    Hi Niall, 

    Welcome to the Box Community, I'm happy to help!

    Network errors on file transfers on desktop apps such as Box Drive would typically occur due to intermittent network issues. These problems can occur anywhere in the network and may be outside your control.

    Depending on the type of network issue, you may need to contact your administrator, IT department, or wireless/internet provider to resolve the issue. Once the network issue is resolved, retry the upload/download.

    Thanks for reaching out and if you have any questions, please let us know and we will do our best to help!

    Regards,

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