unable to print or download documents
I can only view documents but cannot print. I even click the 3 dots onto and only says to report abuse.
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Hi Yahaira,
Welcome to the Box Community! I'm happy to help.
Would this be a shared folder you are trying to download or print? If yes, then can you check your collaboration permission level?
Please check this article from our Box Product Support page regarding this concern.
https://support.box.com/hc/en-us/articles/360044196593-Moving-and-Copying-Files-Folders
https://support.box.com/hc/en-us/articles/360044196413-Understanding-Collaborator-Permission-LevelsBest,
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