Used capacity indication is too much than actual
I am using Free Personal. The usage indicator is over 10GB even though I am actually using less than 2GB, and I am unable to upload additional files. The recycle bin is also empty.
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Hi 岩佐 慶夫,
Welcome to the Box Community, I'm happy to help!
The issue that you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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