Cant add new folder
The add new folder tab's not working ....... Any ideas on fixing would be appreciated
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Hi Andrew,
Welcome to the Box Community, I'm happy to help!
Can you please do the following browser troubleshooting to resolve this?
- Clear cache and cookies for your browser. Here is an article that walks through how to do this on the different browsers that Box supports.
- Use different browsers and see if it makes any difference when trying to create a new folder
- Try disabling extensions/ plug-ins from your browser, and try this again
Let us know how it goes and if you have questions and we will help you.
Regards,
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