Welcome to the new Box Support website. Check out all the details here on what’s changed.

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  • France

    Hi Prathibha, 

    Welcome to the Box Community, I'm happy to help!

    I'm sorry to hear that you are having issue accessing a Folder.

    It looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box.

    Kindly reach out to your internal helpdesk or IT team for further assistance on looking into this.

    Best Regards,

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