Welcome to the new Box Support website. Check out all the details here on what’s changed.

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2 comments

  • France

    Hi David, 

    Welcome to the Box Community, I'm happy to help!

    The system currently only accepts numerical value and not special characters/ symbols (i.e. parentheses and dashes) on the phone number field when setting up 2FA. 

    Thanks for reaching out and let us know how else we can assist!

    Regards, 

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  • Lin, David

    Hi France!

    Any reason for this as dashes are a very common thing that people type in when entering a phone number.

    Thanks,

    Dave

     

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