Support Forum

• by Box User
• April 12, 2022 03:02

Box Drive has encountered a problem that requires you to manually reset Box Drive.

0

votes

10

• by Amber Webb
• March 25, 2022 23:51

Box Drive Not Saving Files

1

vote

10

• by Jackson Gonzalez
• January 26, 2022 22:21

Very Slow Download Speed

1

vote

10

• by Box User
• October 13, 2021 09:08

“Box” can’t be opened because the original item can’t be found.

0

votes

10

• by Mr. Smith (Personal Account)
• September 03, 2021 19:41

How to get details so I can debug "Sync Files Failed: Folder Deleted on Sync"?

4

votes

10

• by Liz Beighley
• May 18, 2021 20:40

Cancellation

1

vote

10

• by Box User
• March 25, 2021 14:41

There was an error processing your request. We were unable to process your payment information. Please double check that all fields have been filled out correctly and try again, or visit support.box.com for further assistance.

0

votes

10

• by Micah Markman
• February 26, 2021 13:39

Merging version history of two files

3

votes

10

• by Box User
• February 15, 2021 11:38

Error: "Sync files failed. Folder deleted on sync"

6

votes

10

• by Adops
• December 30, 2020 08:27
• Edited

Box is saying storage is full (10 / 10 GB used) but i can only see about 3 GB of files

1

vote

10

• by Teree Johnson
• December 29, 2020 00:02

change user phone number

0

votes

10

• by Douglas Carey
• November 15, 2020 21:42
• Edited

Box Drive not working on Big Sur

1

vote

10

• by Alexis Croisdale
• October 26, 2020 23:26

Tagged items not appearing in search

0

votes

10

• by Kate Erickson
• September 30, 2020 20:34
• Edited

Collaborator cannot save changes to email notification settings

3

votes

10

• by Chris Straub
• September 09, 2020 00:40

Box Drive's system extension failed to load

6

votes

10

• by De12
• November 01, 2017 04:26

I Can't Access a File or Folder That Has Been Shared with Me Answered

0

votes

10

• by PLRaffin
• July 19, 2017 06:22

"This shared file or folder link has been removed or is unavailable to you." Answered

0

votes

10

• by mmette
• September 25, 2015 14:47

export list of files Answered

0

votes

10

• by RMN NEURO
• February 05, 2024 16:44

STORAGE FULL, BUT IT ISN'T Answered

0

votes

9

• by Methma Udawatta
• September 22, 2023 02:48

Password Completed

0

votes

9

• by Josh Ferry Woodard
• September 21, 2023 11:36

Can't change my password Completed

2

votes

9

• by KEVIN ANDRES ALFONSO GAVIRIA
• September 02, 2023 02:27

Something went wrong with the upload. Please try again. Answered

0

votes

9

• by Mar Garcia Puig
• June 05, 2023 13:49

Cancel subscription Answered

1

vote

9

• by marylandcowboy
• February 12, 2023 04:56
• Edited

Notifications on stats bar not showing Answered

0

votes

9

• by Frank Van Goolen
• August 19, 2022 09:10

WEBDAV stopped working

4

votes

9

• by Rob Rogers
• August 11, 2022 01:35

Cancel Downloads??

6

votes

9

• by Kim Jona
• July 10, 2022 18:13

How can I stay signed in after reopening my browser?

3

votes

9

• by Box User
• July 08, 2022 03:41

Windows 11 Install Issue

3

votes

9

• by Constanza Bezanilla
• June 13, 2022 15:11

Payments with Credit Card

0

votes

9

• by ISID閲覧権限者
• June 10, 2022 03:39

Unable to open files from BoxDrive Ver 2.27.220

0

votes

9