Support Forum

• by mada
• September 02, 2023 06:22

I get a message saying "Storage is almost full" and cannot add files. In reality, there is almost nothing in it. I saw on the help page that the problem cannot be improved without applying a script, but what should I do? Answered

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votes

5

• by KEVIN ANDRES ALFONSO GAVIRIA
• September 02, 2023 02:27

Something went wrong with the upload. Please try again. Answered

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votes

9

• by Psi Andromeda
• September 01, 2023 23:25

My Storage Usage is Incorrect Answered

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votes

5

• by Eric Brimhall
• September 01, 2023 21:18

Moved Everything into Two Top-Level Folders and My "Used" Jumped by 6.5 GB Answered

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votes

3

• by Kevin Scharnhorst
• September 01, 2023 19:42

Issues with used space reported is inaccurate Answered

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votes

2

• by Tsamoulis George
• September 01, 2023 15:17

Storage Usage Or File Count In My Account Is Incorrect Answered

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votes

1

• by Margaret Blenkin
• September 01, 2023 14:03

INV11221366 Answered

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votes

1

• by VAN CUONG
• September 01, 2023 10:53

Incorrect free space Answered

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votes

2

• by Abraham Williams
• September 01, 2023 06:05

CANCEL LATION Answered

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votes

1

• by Vicky Rose
• September 01, 2023 05:37

Incorrect free space Answered

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votes

1

• by Sam Hsu
• September 01, 2023 01:22

Could you cancel my subscription and refund my bill? Answered

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votes

1

• by cindy mill
• September 01, 2023 00:05

box no opening files Answered

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votes

1

• by Epps, Daniel
• August 31, 2023 17:16

Hide or Move Shared Folders Answered

1

vote

2

• by Thomas Schaller
• August 31, 2023 14:12

files do not open from desktop (box drive) when offline Answered

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votes

1

• by Erdi Yılmaz
• August 31, 2023 13:47

hi My disc shows full even though it is not full Answered

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votes

1

• by Box User
• August 31, 2023 13:01

pleas help Answered

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votes

2

• by ALINA HERNANDEZ GOMEZ
• August 31, 2023 11:57

Unable to access to folder Answered

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votes

1

• by Katrina Patrick
• August 30, 2023 23:37

Cancel Answered

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votes

1

• by Jennifer Capler
• August 30, 2023 22:22

I Need A Representative from BOX please Answered

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votes

1

• by Nate
• August 30, 2023 19:05

Users unable to comment in Powerpoint Decks stored in Box Answered

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votes

8

• by Barrie Ribet
• August 30, 2023 18:23

Transfer Ownership of Room Answered

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votes

1

• by Heather Crabtree
• August 30, 2023 17:08

Can't access shared folder Answered

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votes

1

• by Bill Gong
• August 30, 2023 16:08

Computer won't recognize boxtool installation Answered

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votes

1

• by Wei Liu
• August 30, 2023 15:29

Need help to reactivate account for an collaborator Answered

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votes

2

• by chong yj
• August 30, 2023 15:07

Deleted files but not freeing up enough space again Answered

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votes

1

• by jim day
• August 30, 2023 15:06

I've deleted all files on box, emptied the trash and its still showing that its 3/4 full Answered

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votes

1

• by Dong Liu
• August 30, 2023 14:30

Where is the forget password link Answered

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votes

1

• by Jake Duell
• August 30, 2023 12:31

Box Tools Issues Answered

1

vote

3

• by Penelope McDonnell
• August 30, 2023 12:03

Penelope McDonnell Answered

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votes

1

• by Steffen Roesler
• August 30, 2023 09:55

Upload doesn't work Answered

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votes

3