Support Forum

• by Claudia Fröhling
• August 10, 2023 05:27

Email address bounces though valid Completed

0

votes

3

• by 鈴木 博昭
• August 03, 2023 06:21

Access BOX through Edge Completed

0

votes

3

• by Box User
• July 29, 2023 15:47

Email no longer working, but i still have my phone number, is there a way to request for a password reset by authenticating via 2FA / OTP Code? Completed

0

votes

3

• by Jess Ranostaj
• July 13, 2023 14:21

403 Error when opening Google Docs from Box Completed

-1

votes

3

• by Murali Mohan G
• July 13, 2023 05:43

Restore deleted files Completed

0

votes

3

• by Garry George
• June 26, 2023 09:23

Box logs Completed

0

votes

3

• by George Miranda
• June 20, 2023 21:47

Unable to set a password (Account created via Google) Completed

1

vote

3

• by Becca Melkonian
• June 20, 2023 14:56

Unable to Create a Password URGENT Completed

1

vote

3

• by Mahan Ellison
• June 13, 2023 19:42
• Edited

Box Drive has encountered a problem that requires you to manually reset Box Drive. Completed

1

vote

3

• by Laura A Lilley
• June 12, 2023 18:06

Box search not picking up hits in comments Completed

1

vote

3

• by Gonzalo Asbun
• June 08, 2023 18:26

21 CFR 11 Electronic Signature Completed

0

votes

3

• by Saran Kumar
• June 07, 2023 11:42

Box Sign Completed

0

votes

3

• by Erin Futrell
• May 22, 2023 13:18

iPad video downloads distorted Completed

0

votes

3

• by Jose Zacharia
• May 19, 2023 14:34

Box integration with teams not working Completed

0

votes

3

• by orec system
• May 19, 2023 00:53

Uploaded MOV files are enlarged horizonally Completed

0

votes

3

• by Matthew Murray
• May 17, 2023 16:34

Admin Console has disappeared Completed

0

votes

3

• by Balakumar Prasannan
• May 16, 2023 17:40

Box Upgrade to 2.31.64 on 3/5/2023 has issues in Win 10 Completed

0

votes

3

• by Dionne Rodriguez
• May 16, 2023 15:26

Delete Error Message Completed

1

vote

3

• by Daya PV
• May 10, 2023 20:45

Need a report to display the Tag of a file Completed

0

votes

3

• by Emily Schahrer
• May 08, 2023 18:57

Creating a support case Completed

0

votes

3

• by Brent Ruby
• April 14, 2023 17:25

Box Sign - No Email sent to a Box user when a new signature is requested Completed

0

votes

3

• by 成澤　歩
• March 30, 2023 00:49

Box Tool Completed

0

votes

3

• by Jon Harcey
• March 27, 2023 17:11

Error while changing password Completed

0

votes

3

• by 徳山くるみ
• February 24, 2023 02:32

I can’t add a second email Completed

0

votes

3

• by Marie Black
• February 06, 2023 22:17

Don't want files to auto open in browser Completed

2

votes

3

• by Sergio Garcia Vidal
• February 01, 2023 13:20

Disable 2 factor authentication Completed

0

votes

3

• by A&G DESIGN
• January 31, 2023 16:28

Not Syncing? Completed

0

votes

3

• by Janise Dixon
• January 16, 2023 19:57

Change my personal email address on my personal Box account Completed

0

votes

3

• by Marie Williams
• January 05, 2023 20:52

2FA is broken Completed

0

votes

3

• by Ronald van den Boomen
• January 05, 2023 10:13

Admin console very slow Completed

1

vote

3