Support Forum

• by Nick Perry
• March 07, 2024 19:09

Domain Verification Failed Completed

0

votes

1

• by Beth Hill
• March 07, 2024 18:37

Files not updating for all collaborators Completed

0

votes

1

• by Rachel Weaver
• March 07, 2024 15:33

Cannot add existing users Completed

0

votes

4

• by Daniel Rafeedie
• March 07, 2024 00:52

User already exists but not attached to any enterprise Completed

1

vote

1

• by Customer Service
• March 06, 2024 20:26

Missing "Cell" Information when Downloaded Completed

0

votes

1

• by Rachael McCombs
• March 06, 2024 20:25

Open a support ticket - not able to add user because "Email already used in a Box account but not associated with an enterprise." Completed

0

votes

2

• by Mary Maran
• March 06, 2024 17:56

not getting confirmation/verification email Completed

0

votes

1

• by Christopher Johnson
• March 06, 2024 17:50

Confirmation e-mail not working Completed

0

votes

1

• by MKI Distribution Services
• March 06, 2024 16:35

Relay Upload Notification - Adding file name to Notification Completed

0

votes

2

• by IT Admin
• March 06, 2024 15:26

New user not getting confirmation email Completed

0

votes

1

• by Richard Wright
• March 06, 2024 06:49

Changing primary email address. Completed

0

votes

1

• by Aileen Nakosea
• March 06, 2024 03:50

Summary of bandwidth count, is it per person or the entire company? Completed

0

votes

1

• by Alexander A Cho
• March 06, 2024 02:44

Removing 2FA Completed

0

votes

3

• by James Wade
• March 05, 2024 21:47

3rd Party cookies in Box for Salesforce Completed

0

votes

1

• by Andres Zapviz
• March 05, 2024 20:39

Ip access from locations we dont know Completed

0

votes

1

• by Admin Innovee
• March 05, 2024 16:47

Cannot add old existing box users to enterprise Completed

0

votes

2

• by Colleen Cassingham
• March 05, 2024 16:43

Opening Google files in Box - You must sign in // getting locked out Completed

0

votes

1

• by Kylee Wilson
• March 05, 2024 16:12

Cannot add existing box users to enterprise Completed

0

votes

5

• by Ann Edwards
• March 05, 2024 15:06

My hard drive is completely filled with BOX files Completed

0

votes

2

• by Sean Dailey
• March 05, 2024 14:23
• Edited

Box Sign - "having trouble processing your document" Completed

-1

votes

8

• by 瀬古 啓輔
• March 05, 2024 04:31

Invitation mail not delivered Completed

0

votes

1

• by 共通
• March 05, 2024 01:36

How to switch a user account Completed

0

votes

2

• by 清水 大輔
• March 05, 2024 01:14
• Edited

Our client receives an invitation email but no confirmation email Completed

0

votes

1

• by Amanda Nissing
• March 05, 2024 01:04

Update Primary Admin Completed

0

votes

1

• by Sian Burton
• March 04, 2024 23:41

Urgent - Help Completed

0

votes

1

• by hsk
• March 04, 2024 21:40

Box Drive - File/Folder Directory Locations Suddenly Changed Completed

0

votes

1

• by Douglas Singletary
• March 04, 2024 20:58

New user notifications not sent Completed

0

votes

1

• by Dayo Badmus
• March 04, 2024 14:49

Unable to add user Completed

0

votes

1

• by David Jenkins
• March 04, 2024 13:11

box storage-policies authorization Failed with client credentials grant Completed

0

votes

3

• by Admin - James Hammond
• March 04, 2024 10:17

Can't log into box drive after update v2.38.165 Completed

0

votes

2