Support Forum

• by coretta brown
• April 03, 2024 16:56

Resend link to get start, it expired Answered

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1

• by Romel Palaganas
• April 03, 2024 15:47

Download Restriction for a group of users Answered

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1

• by Stephanie McWhorter
• April 03, 2024 15:05

Adding existing user to enterprise Answered

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1

• by Chris Johnson
• April 03, 2024 14:17

User cannot be added to your enterprise Completed

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1

• by Liz Boyer
• April 03, 2024 13:33

I cannot access files necessary to do my work Answered

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2

• by Rahul Iyer
• April 03, 2024 13:08

Almost all space used up despite not having any files stored Answered

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1

• by Durgesh Kumar
• April 03, 2024 09:41

Unable to access data Answered

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1

• by Durga Kunasegaran
• April 03, 2024 07:55

unshared_at returning invalid_parameter with 400 Answered

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1

• by HIKARU NAMIKI
• April 03, 2024 05:44

Text messages are not delivered to the mobile phone used for two-factor authentication Answered

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1

• by Vonpire
• April 03, 2024 04:30

Account storage usage or file count is wrong. can you fix it? Answered

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2

• by Yoshinori Endo
• April 03, 2024 03:43

Cannot create a new subfolder. Answered

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2

• by jake weaver
• April 03, 2024 01:50

need data cap updated to reflect correct data amount. Answered

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1

• by 業務管理
• April 03, 2024 01:44

iPhone app lording is slow Answered

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1

• by Kim셀럽
• April 02, 2024 23:14

There was an error processing your request. We were unable to process your payment information. Please double check that all fields are filled out correctly and try again, or visit support.box.com for further assistance. Answered

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1

• by Carmen Orosz
• April 02, 2024 22:53

TSC5 Android 13 device and box app

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0

• by KORYU KAWATANI
• April 02, 2024 22:09

Setting as Auto Save Location of Excel etc. on Macbook Completed

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1

• by White Owl
• April 02, 2024 20:44

Remove seats Answered

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1

• by Richard
• April 02, 2024 20:28

Cancel my trial account Answered

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1

• by neha pandey
• April 02, 2024 19:17

Cancel trial subscription Answered

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1

• by Elaine Lanaria
• April 02, 2024 19:14

Extremely Slow Download Speed Answered

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1

• by Diana Satele
• April 02, 2024 18:55

Box Sign My Request filer not working Completed

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1

• by Aaron Brooks
• April 02, 2024 18:51

Email on suppression list Answered

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1

• by Maddy Graves
• April 02, 2024 18:47

not able to sign-in on Box desktop application Answered

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1

• by Peter Perera
• April 02, 2024 17:18

Filename has some random characters Completed

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1

• by Joey Bernards
• April 02, 2024 17:08
• Edited

Data missing, Account says I'm still using 1.5GB/50GB. Answered

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1

• by ramcherala
• April 02, 2024 16:21

Unable to invite external collaborators Answered

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1

• by Stacy Sullivan
• April 02, 2024 15:22

All of folders and files have disappeared!

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0

• by Marsha Ifurung
• April 02, 2024 14:26

Prompted to Select Location when Saving Completed

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1

• by kristina.aspenblad
• April 02, 2024 13:27

Change of Ownership of a BOX folder where the previous owner already exited Answered

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2

• by Alan Aberdeen
• April 02, 2024 13:01

Unable to add user with existing box account Answered

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1