Support Forum

• by Singh, Gurpreet
• January 06, 2024 22:41

Inquiry Regarding Box Logs and Preservation Period Answered

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votes

1

• by Kate Flury
• January 08, 2024 12:04

We can't see any of our new co-workers files Completed

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votes

1

• by Moritz Reike
• January 08, 2024 13:15

Box parent host migrated Answered

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votes

1

• by Kevin Riddell
• March 22, 2023 16:34

empty folders showing many files Answered

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votes

4

• by Abdulkarim bayassi
• January 08, 2024 07:52

unable to reactivate account Answered

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votes

1

• by NICK BRUMLEY
• January 08, 2024 05:10

New user not receiving a verification email Completed

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votes

1

• by Noriaki Ota
• January 08, 2024 02:47

Box App APK for Android Answered

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votes

1

• by Mary Martin
• January 08, 2024 17:59

Cannot set password Answered

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votes

1

• by Vanessa Coskey
• January 08, 2024 18:34

Can't access account Completed

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votes

2

• by Natasha Ah Jack
• January 08, 2024 18:21

New user not getting confirmation email Completed

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votes

1

• by Eugene Mutai
• January 07, 2024 09:10

unable to create managed user Answered

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votes

1

• by Trish van Daal
• January 08, 2024 15:34

BoxSign - Multiple targets but only 1 signature needed Completed

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votes

1

• by noel freidline
• January 06, 2024 19:22

Storage says full despite deleting numerous files. Answered

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votes

1

• by aspir123
• January 06, 2024 02:54

Storage Management Answered

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votes

1

• by Craig Robert Bowen
• January 05, 2024 18:25

Delete Error Message Completed

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votes

2

• by Kenenna Oyeka
• January 06, 2024 09:25

Please Run The Free Space Update Script For Me Answered

1

vote

1

• by Loann McGee
• June 15, 2023 17:33

Mac shortcut for folder in Box desktop app Completed

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votes

5

• by Diego Hurtado
• January 05, 2024 10:19

Storage - run script to fix storage size. Answered

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votes

2

• by Giulia Alessi
• November 06, 2023 15:57

Retrieving old files Completed

1

vote

2

• by 西向
• May 27, 2022 09:45

同期しているデータ量と、使用データ量があっていない

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votes

3

• by Dawn Morse
• January 05, 2024 20:48

Cannot save new Word document to Box from the Word Application Answered

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votes

2

• by CalStG Archives
• January 01, 2024 15:57

Failed Box update - creating a support case Answered

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votes

3

• by Ethan Potter
• September 11, 2023 21:00

Box note randomly gone Answered

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votes

2

• by Matthew Edwards
• January 05, 2024 03:12

Accidentally removed myself as collaborator Answered

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votes

2

• by Jonatas M. Thewes
• September 02, 2023 16:26

Upload Error: Request rate limit exceeded, please try again later Completed

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votes

17

• by Terrence Stitt
• January 06, 2024 02:37

User not receiving collaboration invitation

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votes

0

• by Jet Johnson
• November 08, 2023 01:05

Cannot set a password Completed

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votes

2

• by Jeff Bowser
• January 05, 2024 21:47

Wrong Credit Card Charged Answered

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votes

1

• by Sylvia Mauro
• January 05, 2024 21:56

Changing Email for individual accoun Answered

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votes

1

• by Nai Phan
• January 05, 2024 22:00

Storage Management Answered

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votes

1