Alexandre Duparchy

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Recent activity by Alexandre Duparchy Recent activity Votes
    1. Community
    2. Support Forum
    3. Incorrect Size

    Hi,   I'm sorry but it didn't work... "used storage" in admin console (account & billing) indicates 10 GB and storage graph indicates 11.4GB. But when I check the subdirectories of the box, I count...

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    • Alexandre Duparchy
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    1. Community
    2. Support Forum
    3. Box incorrect size

    Hi Ann, Sorry but the script didn't resolve the issue this time. The size indicated under "Storage (used/total)" in admin console is still 100 time bigger than the real one (and also file numbers i...

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    • Alexandre Duparchy
    • 0 votes
    1. Community
    2. Support Forum
    3. Wrong File Number & Folder Size

    Hi, One month later, same issue... The total storage size used on my box is absolutely not equal to 8 Gb as written in "User Storage" (it is less than 500 Mb !). ==> Could you please run your scrip...

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    • Alexandre Duparchy
    • 0 votes
    1. Community
    2. Support Forum
    3. Wrong File Number & Folder Size

    Hi, The value shown under "Used Storage" in account settings seems now in good accordance with folder content. But the folder itself still shows wrong values for both file number and size. How to b...

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    • Alexandre Duparchy
    • 0 votes