Ilene Weismehl

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Recent activity by Ilene Weismehl Recent activity Votes
  • Side panel- how to permanently expand

    One of our users can't access her full side panel unless she clicks on it. Can you explain how she can access the full panel with explanatory text?  Here is a screenshot of what she sees.

  • external collaborator

    One of our external collaborators asked about using file explorer to access her files instead of the browser. My understanding is that she will not be able to do that. (The only reason our staff ca...

  • Download button in Box

    Most our staff are successfully using the Edit tool in either working online or working on their desktop. Many, including myself, are confused by the "Download" button that is also visible...

  • Invites and shared links: possible to view?

    My question relates to 2 scenarios related to sharing and collaboration: 1. Send Shared Link (with our without a message); 2. Invite People (with our without a message). Is there a way for users wh...

  • Save a created Microsoft Form in Box

    We would like to save a form, created with microsoft forms, into Box. What is the best way to do it? I was thinking of just bookmarking it, but was wondering if there is a more efficient way.

  • Folders on app not visible in Box drive

    We are doing some folder clean-up. We changed the name of some of the folders on the app. They are visible there. But when we look in Box Drive, the folders are not visible. Do you know why...

  • "Couldn't save automatically" error

    Two of our users, on the same team, occasionally receive the following error: "Couldn't save automatically. To avoid losing your changes please copy them before you reload this document." Does anyo...

  • app & Box Drive - when to use what

    I am going to create cheat sheet for staff to help them know when app is their best bet and when Box Drive is ideal. I've started drafting, but before going further, I was wondering if such...

  • Box notes visible in Box Drive

    Some of our users are using Box Drive far more than They have found that they see some Box Notes while in Box Drive, but not others. Do you know what might affect the visibility. I did a q...

  • Bookmarks and external collaborators

    I have a question about the implications of bookmarks on external collaborator access.  Here is a scenario: We invite an external collaborator into a folder that includes a Bookmark. The bookmark l...