France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Company Name and VAT ID

    Hi Carolina,  Welcome to the Box Community, I'm happy to help! I opened a new case for our Billing team to provide further assistance. Someone will get in touch and please lookout for their email. ...

    1. Community
    2. Support Forum
    3. Cannot set up 2FA

    Hi Andrew,  Welcome to the Box Community, I'm happy to help! To make sure that every angle is checked, can you try the following initial troubleshooting tips to resolve this issue: Please ensure y...

    1. Community
    2. Support Forum
    3. Authenticator app

    Hi Rupesh,  Welcome to the Box Community, I'm happy to help! There are different Authenticator apps you can choose from should you decide to setup your 2FA using this option. Authenticator apps us...

    1. Community
    2. Support Forum
    3. Box not working on Mac

    Hi Iñigo,  Welcome to the Box Community, I'm happy to help! I'm sorry to hear about the error you encounter with Box Drive. It sounds like your Box Drive crashed, and to resolve this, can you manua...

    1. Community
    2. Support Forum
    3. Empty box

    Hi Tjasa,  Welcome to the Box Community, I'm happy to help! Can you reach out to the person who invited your to the content in Box and confirm if you are still a collaborator? If a collaborative co...

    1. Community
    2. Support Forum
    3. storage

    Hi there,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I'v...

    1. Community
    2. Support Forum
    3. Access to PublishNow does not work

    Hi Edyta,  Welcome to the Box Community, I'm happy to help! Unfortunately, we do not have support access for PublishNow within your company. It would be best to get in touch with your internal supp...

    1. Community
    2. Support Forum
    3. The amount of data synced does not match the amount of data used

    Hi there,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I'v...

    1. Community
    2. Support Forum
    3. Box Drive not starts

    Hi there,  Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may b...

    1. Community
    2. Support Forum
    3. ramsonware attack

    Hi there,  Welcome to the Box Community! If you have not already, we recommend that you quit any active Box applications and scan your system for malware. Ransomware can impact content in a number ...