France
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Recent activity by France-
Hi there, Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information. I've g...
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Hi Bryan, Welcome to the Box Community, I'm happy to help! We apologize for the inconvenience. I went ahead and submitted a ticket on your behalf to privacy@box.com regarding your unsubscribe requ...
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Hi there, Welcome to the Box Community, I'm happy to help! I understand that you would like to change where Box Drive stores its app data or cached files. Unfortunately, there is no way to change ...
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Hi Skye, Welcome to the Box Community! I'm sorry to hear that you are having issue with syncing your folders to Box. It looks like you are part of an organization that requires their managed users...
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Hi there, Welcome to the Box Community, I'm happy to help! I've updated your original post, kindly check and let us know if you have questions. Regards,
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Hi there, Thanks for sharing this, it looks like you are using a supported Windows OS. However from the screenshot you shared above, and the behavior you described, it could be a settings on your ...
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Hi there, Welcome to the Box Community, I'm happy to help! Thanks for bringing this matter to our attention. We received an update that Engineering has released a fix for this issue. Can you pleas...
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Hi Nonoka, Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an ...
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Hi Bonzo, Welcome to the Box Community, I'm happy to help! It sounds like you are having issue accessing your Box files on your Box desktop app. Do you mind sending a screenshot of the error you e...
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Hi Jai, Welcome to the Box Community, I'm happy to help! I checked the status of your ticket, and it looks like our support specialist is trying to get an update for you on your App's approval. Pl...