Box Product Support
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Recent activity by Box Product Support-
Box Drive v2.12 Release Notes
In this release we have included the following enhancements: Support for future Device Trust changes Reduced Box Drive Log sizes when users submit logs Users are informed after an update if they n...
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Box Drive v2.16 Release Notes
Hello All, We will be releasing a new update for Box Drive (v2.16) Restrict download of malicious files on Drive - Box Shield has the ability to detect malicious content and take actions to pr...
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Box Drive v2.17 Release Notes
We released a new update for Box Drive (v2.17) with the following feature enhancements: Support for searching for content in a folder - Users will be able to quickly find the content they are lo...
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Standardize Storage Metric in Managed Users Report
The "Storage Use" column in the Users & Groups Managed Users Report uses various metrics (B, KB, MB, GB, etc.), which prevents you from sorting users by most or least amount of storage. We will b...
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Updated Admin Console Enterprise Settings Tabs
In the Admin Console Enterprise Settings tabs, we've made updates to two of our main tabs: (1) Security and (2) Content & Sharing! Improvements and Impact for Admins: 1) Faster page load time f...
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Updated Admin Console Enterprise Settings Tabs- Part 2
In April 2019, we launched our first set of updates to two Admin Console Enterprise Settings tabs: (1) Security and (2) Content & Sharing. We are now launching our second set of updates to the nex...
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Changes to Total Enterprise Storage Calculations in Insights Dashboard
We are making a change in how total enterprise storage is calculated (displayed in the Insights dashboard within Admin Console). Moving forward, space used by recently deleted users will be exclud...
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User Details report with managed and unmanaged user types
User Details is a new report in the Admin Console > Reports section. This report gives admins visibility into both their managed users and their unmanaged users. Unmanaged users is a new us...
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Box End-of-Life (EOL) Quarterly Notice
Dear Box Customer, We constantly work to improve your experience on Box, and sometimes that means removing functionality to make room for an even better product. Please review the features below ...
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Box Notes Full Width Support
We're happy to announce that we are are adding full width support in Notes. We've received feedback that working with tables with multiple columns is difficult with the existing layout. You will b...