Box Product Support
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Votes on activity by Box Product Support-
Box Tools on Windows (v4.5.4)
We released a new update on Box Tools Windows (v4.5.4) that will deliver new stability improvements. This release will include the following important stability improvements: Some users were...
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Deadline approaching! Upgrade your TLS before 8:00 am PDT THIS MONDAY, May 13th to maintain service.
Starting at 8:00 am PDT on Monday, May 13, 2019, Box will begin blocking traffic from ALL products and services that use the TLS 1.0 encryption protocol, including custom Box platform apps. If y...
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Box for Office (v.4.6).
We released a new update on Box for Office (v.4.6) which will deliver bug fixes.
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Box for Oracle NetSuite
Box for Oracle NetSuite On July 31, 2019 we will end product support for all versions of Box for Oracle NetSuite that are older than the most recent version. To ensure that you are on the most re...
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End of Support for KeySafe with Amazon Web Services CloudHSM in Feb 2020
Box will end support for KeySafe with CloudHSM in February, 2020 to mirror the end of life of CloudHSM from Amazon Web Services (see AWS FAQs). Box is proactively reaching out to KeySafe CloudHSM ...
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Enhanced Tasks and Notifications - Public Beta
The Box Web Application is about to get even better with updated UI enhancements to Tasks and Notifications web experiences. With our all new Tasks & Notifications updates in beta, we're making it...
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Updated Admin Console Enterprise Settings Tabs
In the Admin Console Enterprise Settings tabs, we've made updates to two of our main tabs: (1) Security and (2) Content & Sharing! Improvements and Impact for Admins: 1) Faster page load time f...
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Folder Level Metadata & Cascade - Public Beta
The Box Web Application is about to get even better, with a brand new metadata experience that delivers a streamlined way to add metadata to files and folders. We're making it easier than ever for...
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Roles and Permissions Columns in Managed Users Report
We're happy to announce that we are are adding two new columns, role and permissions, to the Managed Users Report. We've received several feedback requests to provide better visibility into who yo...
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New improvements to Box Tools for Safari browser users
We made some improvements to the Box Tools experience for Safari browser users over the next couple releases. The changes will be released in two phases: 1) Improvements to the Box Tools Safar...