Box Product Support
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Articles
Recent activity by Box Product Support-
New Functionality in Search Dropdown
We released an update to the UI in the Web App search dropdown. This update allows users to initiate a search on folders or files from the search dropdown. Users who select one of these options wi...
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New Recents Carousel experience
We have released a new enhancement to the All Files page on Web, where users are able to view and access their recently previewed or edited files. Key features include: Thumbnail preview: Users...
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Refreshed user experience & Collections
We are excited to announce that we will be making our refreshed user experience and Collections available to all webapp users. This simpler, faster redesigned experience enables you to more easily...
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Automatically flag malicious files with metadata
Today, we're releasing an opt-in feature available to all Business, Business Plus, and Enterprise customers called Virus Scan Metadata. This feature increases the visibility of Box's existing viru...
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New Event Available: Content Accessed
We will soon make new event available to all our customers: Content Accessed This event will be available in:- The Admin Console > Admin Reports - The Events Stream (API) The Content Access ev...
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Update on the End of Support for WebDAV
We wish to remind you that, as previously communicated, we will be deprecating support for WebDAV. To give everyone time to migrate off WebDAV, we have extended the end of support date to October ...
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Deadline approaching! Upgrade your TLS before 8:00 am PDT THIS MONDAY, May 13th to maintain service.
Starting at 8:00 am PDT on Monday, May 13, 2019, Box will begin blocking traffic from ALL products and services that use the TLS 1.0 encryption protocol, including custom Box platform apps. If y...
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Introducing the GxP Dashboard!
In a few weeks, Box will be launching for the first time a GxP dashboard! The GxP dashboard will provide GxP customers with the ability to view automated test results and insights of the GxP aut...
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Two-factor Authentication for External Users
We are happy to announce that we launched two-factor authentication for external collaborators. With this capability, you can enforce strong two-factor authentication for the extended enterprise ...
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Permission updates to vanity/custom URLs
Since our last announcement, we've heard a ton of feedback from our customers regarding these permission updates, both directly and indirectly from our go-to-market teams. Your feedback has def...