Box Product Support
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ArticlesRecent activity by Box Product Support
Box Certification Frequently Asked Questions
What is the Box Certified Professional? The Box Certified Professional (BCP) is the credential earned after passing the Box Certified Professional exam. The credential is designed to validate IT pr...
Classification label colors
For security classifications, Box Shield and Box Governance admins will soon be able to select different colors for each classification label - e.g., "confidential" = red, "public" = green. There...
App Users Filter in Users & Groups Tab
We introduced an App Users filter to the Managed Users page to make it easier for admins to view their managed users and app users separately in the Admin Console. Moving forward, app users will ...
BCP Version History
Version Year Dates Exam Type Content Version New Version / Badge Name Update certification path 1/Gold 2016 Sept - Oct 2016 Essay v1 Box Certified Professional Gold...
Completing GxP validation for Box Governance capabilities
We are happy to announce that we are working on completing GxP validation coverage for the entire set of Box Governance capabilities. This is a culmination of a series of prioritized efforts to d...
Box for Microsoft Teams enhancement
We updated the Box for Microsoft Teams integration to provide users with the option of choosing which folder to map their Teams Channel to. Users will still have the option of using the folders t...
Box Drive v2.17 Release Notes
We released a new update for Box Drive (v2.17) with the following feature enhancements: Support for searching for content in a folder - Users will be able to quickly find the content they are lo...
Box Tools Windows (v4.6.1)
We released a new update on Box Tools Windows (v4.6.1) which will deliver the following important improvements: *Updated October 6th, 2019 from Box Tools (v4.6.0 to 4.6.1)* Localization support ...
Updated App Use Management page in Admin Console
We released an updated page for managing your enterprise's usage of apps and their devices under Enterprise Settings -> App Use Management in the Admin Console. This update will improve the load ...
Box Tools Windows (v4.5.7) and Mac (v4.8.0)
We released a new update on Box Tools Windows (v4.5.7) and Mac (v4.8.0) that will deliver new stability improvements as well as new product enhancements. This release includes the following impor...