E-mail address change

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白石　真緒

• 17 janvier 2023 05:40

There is no administrator contact information in "Account Details".

I want to change my e-mail address. Who should I contact?

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  AJ

  • 17 janvier 2023 15:15

  Hi 白石真緒,

  Welcome to the Box Community! I'm happy to help.

  This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

  Please check your email for details and updates. Thanks for your patience!

  Best, 

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  白石　真緒

  • 18 janvier 2023 00:43

  Thank you for your reply

  I'm sorry but,Currently, even if you contact the registered e-mail address, I will not receive a message.

  This is the address of my predecessor.

  Could you tell me the email address where I can contact support?

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