Email already used in a Box account but not associated with an enterprise

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  • Ann

    Hi Serge,

    Welcome to the Box Community!

    This would be something our Product Support team would like to investigate with you and may require specific account information. 

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

    Kindly check your email for details and updates.

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