Adding an already existing user to an account

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David Greenwood

20 février 2024 18:48

We are trying to add a user to an account but I keep getting an error because they have an existing email account.

Thank you,

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5 commentaires

Rona

20 février 2024 19:49
Hi David,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out.

Thanks for posting!
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David Kramer

23 février 2024 18:40
Since this is a common problem, why don't you post the solution?
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Kim Porter

5 mars 2024 23:53
anyone figure this out?
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Wils Dirk

27 mai 2024 09:10
still waiting for an conveniant answer

tip : move to google workspace
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Sara Bayley

26 septembre 2024 15:49
me too
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