Value of storage used not updated

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Nouvelle publication

13 juillet 2024 11:21

I have erased all files/folders and emptied the bin, but the value of the storage used is not updated to zero even after 24 hours. The account is a personal one. Please check and fix.

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2 commentaires

Box User

14 juillet 2024 12:49
I'm having the same issue. Also emptied all my files and still showing 32GB out of 50GB used.
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Rona

15 juillet 2024 16:55
Hi Dong-Chan,

Welcome to Box Community!

To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

Thanks for posting!
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