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Please run script to fix storage measurement

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Evan Peck

Dear Box Support,

Hello. Can you please run the script on my account that allows for an updated and accurate measurement of the storage being used? My account is currently counting previously deleted files (that have also been deleted from the trash) against my limit. Thank you for your help!

Evan Peck

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  • Rona

    Hi Evan, 

    Welcome to Box Community! 

    To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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