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Box Status

Box Storage Limit

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Bailey Smith

I upgraded to a business plus account but my account is still showing a 10gb storage limit, even though it should be unlimited.  I reached out to a rep and was told to submit a ticket but I don't see where to do that on the Support page.  The other forum posts on this issue do not help.  Very frustrating.

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  • Rona

    Hi Bailey, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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