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Box Status

Not getting Box notifications via email

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Michael Marmur

I have an Enterprise account.  I am not getting box email notifications.   We white listed all the required box email addresses.  I ran a test via the admin panel -  it did not work.  Other users are getting email   

Also it is exceptionally annoying that Box makes it so difficult to get support

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  • Rona

    Hi Michael, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have questions. 

    We'd love to further assist!

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