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  • Norma Shah

    Here are a few things you might want to check:

    1. Confirmation of Upload: Double-check that the documents were successfully uploaded to Box. Sometimes uploads can fail without a clear error message.

    2. Recipient Access: Ensure that the correct permissions are set for the recipient to access the documents. They should have the necessary permissions to view or download the files.

    3. Email Notifications: Verify that email notifications were sent to the recipient and check if there were any issues with the email delivery.

     

     

     

     

     

     

     

     

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