Level up your Box knowledge with brand new learning paths on Box University. Visit training.box.com to get started

Box Status

I haven't received a password reset email

Terminée
S’abonner
Nouvelle publication
赤尾　千明

When I log in, I get the message "Your password has expired, please enter your email address". We'll send you instructions on how to create a new password. I entered my email address and password as instructed in the instructions, but I haven't received a password reset email. What should I do?

 

I checked and it seems that the email address was used within 120 days and was deleted by mistake. What should I do if I want to use this address again?

The target email address is as follows.

0

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi there, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.