Level up your Box knowledge with brand new learning paths on Box University. Visit training.box.com to get started

Box Status

What to do if BOX rejects my attempt to setup an external collaborator

Terminée
S’abonner
Nouvelle publication
Mark Berner

I am attempting to set up a collaboration with a Partner organization. I tried to invite the lead from that organization on our shared project to the project folder.

This generated an error stating: 

'Invitations could not be sent to the following people because collaboration is restricted to their enterprise's Collaboration Allowed List:'  followed by the email address of the person I attempted to invite.

Does this mean I need my collaborator to request access from his organization's BOX administrator, so that he can collaborate?

Many thanks

0

Commentaires

1 commentaire

Date Votes
  • Rona

    Hi Mark,

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.