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Box Status

out of storage when I am not

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S’abonner
Nouvelle publication
Box User

As many others have seemingly encountered, when I attempt to upload content it says I am out of storage, but when I visit Admin it says I have ~50% quota remaining. When I signed up for this, the developer account gave 50GB of space for lifetime, but currently the developer account only provides 10GB, which I suspect is the source of the issue.

Can someone please help, or advise on how I can submit a support ticket? (another option that has been seemingly removed from developer accounts as well)

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to assist! 

    Kindly attach a screenshot of your upload error through this thread. 

    We'd love to further assist! 

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