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Cant reactivate deactivated account

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Cuong Ngo

Hi Support team, I'm a Box co-admin on the Playstudios Business Box account. We had a deactivated account associated with this internal company email <personal information-redacted> but got no luck. Please help us reactivate it or add it as a managed user. Thanks

 

 

 

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  • Rona

    Hi Cuong, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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