Casey DeCarlo

1. Communauté
2. Support Forum
3. Files showing as zero bytes on one computer and accurate on other, same BOX acct

I did find a workaround for 0 kb files. The user who created the file needs to duplicate it locally. Then, the duplicate file shows up as normal and you can delete the 0kb file. Annoying but it works.

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• Casey DeCarlo
• 12 janvier 2023 14:37
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive - Slow Access/Performance Issues

Having the same issue now. It's been so bad the past few weeks, items never seem to load in local folders so I'm forced to go online and download what I need and work locally. I can't work like thi...

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• Casey DeCarlo
• 4 octobre 2022 01:37
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Files showing as zero bytes on one computer and accurate on other, same BOX acct

We are beginning to see this issue. I noticed it last month when I went away and worked on my laptop, then came home to my imac. Some files that were made on the laptop were showing as zero bytes e...

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• Casey DeCarlo
• 5 septembre 2022 01:07
• 0 vote