Storage not full but can't upload more files.

回答済み

フォローする

新規投稿

Humberto Gonzalez

• 2023年01月28日 01:40

My account has 5,8 GB of 50,0 GB used, but when I try to upload a new file I get the message that the file is over my plan.

Can this be fixed by running the script?

Thank you for your kind help. Best Regards.

0

• 

  Humberto Gonzalez

  • 2023年01月28日 01:54

  Don't mind. I think the issue is with the size of the file, not with the capacity of the account. Thank you anyway. Best regards.

  0

  コメントアクション Permalink
• 

  AJ

  • 2023年01月30日 15:01

  Hi Humberto,

  Welcome to the Box Community! I'm sorry for the confusion. I'm happy to help.

  The data usage on the account is updated and correct.

  You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).

  Best,

  0

  コメントアクション Permalink
• 

  Humberto Gonzalez

  • 2023年02月01日 18:17

  Thank you! All is OK now. Best regards.

  0

  コメントアクション Permalink

サインインしてコメントを残してください。