Set up Box Sync on a new Mac and it's DELETED FILES
Every time I open Box Sync on a. new MacBook Pro (2020 M-1) running Big Sur, it starts DELETING files from my other Box Sync folders on other computers as well as Box itself. I don't know why, I don't know how to stop the behavior but I think I've lost some files permanently. What setting do I have to change, this is awful. thanks.
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Hi Bob,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.
Thanks for your patience!
Best,
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