How can we upgrade my BOX plan?

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中村　実

• 2021年03月29日 06:54

Now, we are now instigating to upgrade BOX plan from 'Box business' to 'Box business PLUS'.

Currently we have 6 domain users and 6 external users.

Would you please estimate out cost of business PLUS plan?

We want to pay every month (not yearly).  

When I try to upgrade BOX plan, it says 12 licenses, but we need 6 domain licenses only.  Also, online upgrade only support yearly plan, but we want monthly plan.

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  France

  • 2021年03月29日 18:44

  Hi there, 

  Welcome to the Box Community!

  I understand that you have billing questions for upgrading your account.

  This will require our Billing team to work directly with you so I went ahead and created a ticket for you for an associate to help look into this.

   

  Kindly check your email for details and updates.

   

  Thanks for your participation and time in the Community!

   

  Best,

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  中村　実

  • 2021年03月30日 07:04

  Thank you. I will check my e mail.

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  Angela Haun

  • 2021年12月07日 21:14

  I would like to change my plan from business with 10 users to business plus with 4 users on the renewal date 12/21/2021. Your assistance is appreciated. Angela Haun, ONG-ISAC

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