コメント

5件のコメント

  • 正式なコメント
    France

    Hi Mon, 

    Welcome to the Box Community!

    Have you checked out this related article here, this may be related to the issue you encounter? 

    The next step will require you to contact Box Support to help you directly and reset your storage count.

    I've gone ahead and created a ticket for you so that an agent can work directly with you, please check your email for details.

    Thanks for your patience! 

    コメントアクション Permalink
  • Mon Leung

    Hi Andrii Pryhar,

    I contact Box Support Help to solve the storage problem.
    Hope my experience can help you.

    Mon

    1
    コメントアクション Permalink
  • Mon Leung

    Thanks so much for Box Support help, the storage problem is solved.

    0
    コメントアクション Permalink
  • Andrii Pryhar

    Hi!

    I've got same issue as Mon Leung. I need completely empty my storage. Thank you

     

    0
    コメントアクション Permalink
  • Andrii Pryhar

    Thank you Mon Leung

    0
    コメントアクション Permalink

サインインしてコメントを残してください。