Can I run box drive as service, so I don't have to logon every time after the computer is reboot.

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2021年05月03日 16:21

Currently I am using Box drive for some automated integration, however the Box drive stop working once after the server is reboot. Is it possible to keep the Box drive logon even after reboot.

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France

2021年05月03日 20:09
Hi Alfred,

Welcome to the Box Community!

For what I know with how Box Drive works, as long as you are not logging out from the application it self, you should still be logged in even when you restart your computer. Though, I'm not quite sure if the automated integration you have working here maybe a factor.

May I know what server are you working with?

Best,
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Alfred Chow

2021年05月03日 20:35
The server is window server 2016, the integration just tried to access the file through this path C:\Users\<user_logon>\Box, after the server reboot, this path is no longer available.
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Devang Shah

2022年03月24日 19:00

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We have the same exact issue here.

France can you find out whether Box drive can be run as a service?
Or whom should we contact who would know the answer?

Thank you!

Alfred Chow did you find a solution?
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France

2022年03月24日 21:08
Hi Devang,

Can you check if the issue you encounter is similar to what is described in this post? https://support.box.com/hc/en-us/community/posts/4403006213907-Error-when-Running-Box-Drive-in-Session-0

I've previously reached out to one of our specialists regarding this questions, and they confirmed that Box Drive is not designed to be run as service.

Best,
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Devang Shah

2022年03月25日 18:52
Thank you, France! We will test the suggested AlwaysUp solution.

Best regards,
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Devang Shah

2022年03月28日 17:30
This seems to be an ongoing issue with Box drive since version 2.18.

Anyone interested in the details and a possible workaround, please see this article: https://www.coretechnologies.com/blog/box-drive/windows-service-unable-to-start/

@France, can you help and try to see how we can escalate this issue and get it fixed in your next release?

Thank you!
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Alfred Chow

2022年03月28日 18:23
My solution is using ftp.box.com instead if your account has that available, it works out fine for our integration process.
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Devang Shah

2022年03月30日 14:55
Thank you, Alfred Chow! We are exploring this option.

Best regards
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