Some of the document content is missing?

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  • Brent

    Hi ! Thanks for the question. It looks like you may be utilizing our custom viewer, viewer.js? In the last few months we released an update to this library to address as similar issue to the one you've described. I would suggest downloading/installing this library with your project to see if that alleviates the issue with displaying converted content in Chrome.

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  • andy9

    hi、

           

           Thanks for your reply.

           We didn't use your custom viewer(view.js), we use the following API:

           https://box-content.readme.io/reference#get-embed-link 

     

    Regards,

    Andy

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  • Brent

     Thanks for clarifying! Looks like you are leveraging the new Preview Experience that is part of our Content API. Unfortunately, it also looks like you've caught a bug. Can you report this to our User Services team here? They'll collect information from you that can be helpful in the further investigation of this issue.

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