What error rate are you getting on file uploads ?

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    Alex Novotny

    Hi, 

    You are probably experiencing this due to uploading too much at one time. We recommend implementing an exponential back off strategy, as defined in our error documentation. Also, here is the documentation on our rate limits. 

    Thanks, 

    Alex, Box Developer Advocate

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  • YouTom

    Hello Alex

    Thanks a lot for your comment.

    I read the rate limits section - I am well below the rate limits (60 upload requests / minute).

    Do you know of any limitation that could apply to a free account only (taking a paying one is not an issue for us - I just want to know whether I am gone a have the same issues).

    Kind regards,

    Pierre

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  • Alex Novotny

    There is no limitation due to the account being a free account. A 1% error rate is not uncommon with high amounts of uploads. I would build retry logic into your code in the case of 502s. 

    Thanks,

    Alex

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