Payment won't process
Hi,
The credit card information I've supplied for my box account is accurate, yet I've gotten an email saying that my payment is overdue.
I can't find any other way to process the payment. Advice please?
I'd like to cancel my account but don't want to do so with any outstanding bills.
Thank you in advance.
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Hi Lisa,
Welcome to the Box Community!
This would be something our Billing team can help you into and will require specific account information so I went ahead and created a ticket for you.Kindly check your email for details and updates.Thanks for your participation and time in the Community!
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