Access Problems

フォローする

新規投稿

INGRID Korn

• 2021年11月18日 09:31

Hi, I had tried several times to give access to elif.demirer@kyndryl.com and karolina.rummler@kyndryl.com. They receive no notification and therefore cannot access my box/folders.

Please support - thanks!

0

• 

  France

  • 2021年11月18日 19:59

  Hi Ingrid, 

  Welcome to the Box Community!

  This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

   

  Please check your email for details and updates.

  0

  コメントアクション Permalink
• 

  Julieta Grinffiel

  • 2023年02月14日 20:01

  I have a Box login through my affiliation with American Immigration Lawyers Association (AILA). After requiring two-step verification to be added, I am not longer able to access the files that I were shared with me. I currently do have two-step verification.

  The last time I tried to access a box document (https://app.box.com/file/1140332561686), I received a message saying "Oops! We can't seem to find the page you're looking for." This problem began occurring after December 2022 and I have two folders that I need access to. Please create a ticket so this can be resolved.

  0

  コメントアクション Permalink

サインインしてコメントを残してください。