France
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Franceによる最近のアクティビティ-
HI Magdalena, Welcome to the Box Community, I'm happy to help! This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever create...
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Hi there, Welcome to the Box Community, I'm happy to help! Have you checked out this article on Using and Managing Box Capture: https://support.box.com/hc/en-us/articles/360043694294-Using-and-Man...
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Hi Sydney, Can you check if the option "Hide Collaborators" is enabled on the Folder settings where this file is located? If it's enabled, can you try disabling it? You might be experiencing an is...
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Hi there, Welcome to the Box Community, I'm happy to help! This is something our Product Support team can help investigate with you and will require specific account information so I went ahead an...
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Hi Jesse, Welcome to the Box Community, I'm happy to help! Unfortunately, this workflow is currently not supported in Box. If this is something you would like to be able to do, I would highly recom...
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Hi Donna, Welcome to the Box Community, I'm happy to help! Please take a look at this article to learn more on how to lock/ unlock a file in Box: https://support.box.com/hc/en-us/articles/36004369...
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Hi there, Welcome to the Box Community, I'm happy to help! Does this happen when you search for items in Box webapp (Box.com) or are you using other Box application when doing your search? Also ar...
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Hi Sydney, Welcome to the Box Community, I'm happy to help! Have you tried to access your Box and this word file using other browsers and see if this makes any difference? I would also recommend c...
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Hi Sophie, Welcome to the Box Community, I'm happy to help! If you are seeing random file or items that you are not familiar with, it's likely you have been sent the wrong Shared link. You would h...
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Hi Margaret, Welcome to the Box Community, I'm happy to help! Could you share a screenshot of the Problem items you see so we can take a look and provide our insight on how to troubleshoot this is...