tonyjin
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tonyjinによる最近のアクティビティ-
If you share your file (either directly with Box support, who will route the file to us) or here, we can look into it. There may be an issue with the file itself that prevents conversion from work...
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I'd suggest continuing to use your workaround for now, but I definitely agree this isn't optimal. We'll take a closer look and fix this.
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Thanks for the report. Are you using RequireJS? We've seen similar issues in the past, there seems to be some sort of issue with how we load some of our dependencies and how it interacts with othe...
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Hello a1626! Can you please share some more about your project? What are you using to load Preview's CSS and JS? Are you using any frontend frameworks?Also, does this example work with your toke...
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Are you able to open that file with a native PDF viewer? (Preview on mac, Adobe Reader, etc). The file is only 53 bytes when downloaded and doesn't open with any PDF viewer for me.
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The site issue should be resolved. Can you please share the codepen you're seeing issues with?
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Hey wintech, what version of the content picker are you using? I tested the latest version v1.6.1, which works with the 'chooseButtonLabel' option, see: https://codepen.io/box-platform/pen/PWPxBm ...
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Please share some more details: Pick a file for which you're seeing this issue - what's the file extension? What's the exact API call you're making including headers (redact the access token plea...
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Whoops 🙂 What is the request you're making? I tested both a DOCX and a PDF file and was able to get thumbnail representations for both: https://api.box.com/2.0/files/PDF_FILE_ID?fields=repres...
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We don't generate PDF representations for files that are originally PDFs. See this answer: https://community.box.com/t5/Box-Developer-Forum/PDF-representations-after-pdf-upload/m-p/45472#M3306