Box University Admin Courses - Live & Self-Paced – Box Support

Access self-paced admin content, enabling you to get the most out of Box at a time convenient to you, or register to attend any of our Live Online Classes.

Live Classes

Class Name	Length	Covers
Admin Essentials	90 minutes	Admin Console, Content Manager, User Creation, Collaboration Settings, Reporting
User Essentials	60 minutes	Most End User Features

Self-Paced Education Tracks

Admin Track: Optimizing with Box (playlist)

Course name	Length	Covers
Welcome to your Box journey	2 minutes	Learn how to kick-start your Box journey with this Box Education welcome video!
Implement best practices in your Admin Console	50 minutes	Gain insights into Box's recommended best practices around key areas of the Admin Console from the framework of content, users, and devices.
Optimize your business processes	40 minutes	Explores how to identity processes that can be translated to Box in order to achieve business outcomes. It explores ways to determine if a process is a good fit for Box and how to gain buy-in from leadership.
Transform your business processes	40 minutes	Explore a common business process and learn how you can streamline it by building a Box folder structure around it. You will learn how to make further improvements through integrations and automations.
Manage change for your end users	30 minutes	Learn how to approach change from an end user perspective, build a change network, and utilize communications and training to increase adoption.
Integrate your technology ecosystem	30 minutes	Gain a broader understanding of where Box fits into the ecosystem of cloud partners and categories, and what it means for you and your business.
Optimizing with Box: Practice with a venture capital case study	30 minutes	Here's an opportunity to practice the concepts learned in Business process optimization, Business process transformation, and Managing change for your end users through a case study followed by activities.
Optimizing with Box: Practice with a health care case study	30 minutes	In this 30-minute course, you have the opportunity to practice the concepts learned in Business process optimization, Business process transformation, and Managing change for your end users through a case study followed by activities.
Optimizing with Box: Practice with a financial institution case study	30 minutes	In this 30-minute course, you have the opportunity to practice the concepts learned in Business process optimization, Business process transformation, and Managing change for your end users through a case study followed by activities.
The Live Learning Lab Podcast: Implement best practices in your Admin Console	20 minutes	Get an insider's peek into implementing best practices in your Admin Console with this episode of the Live Learning Lab podcast.
The Live Learning Lab Podcast: Optimize and transform your business processes	15 minutes	Check in on this conversation between 2 Box consultants as they talk balancing user needs with security concerns in this episode of the Live Learning Lab podcast.
The Live Learning Lab Podcast: Manage change for your end users	15 minutes	Get a sneak peek into how 2 Box consultants help their customers manage change for their end users in this episode of the Live Learning Lab podcast.

Admin Product Track (playlist)

Content Title	Length	Covers
Admin Essentials Self-Paced	60 minutes	Admin Console, Content Manager, User Creation, Collaboration Settings, Reporting
Box and Google	6 minutes	Box and Google have partnered up to give you the richest content creation experience with the best security. Learn about how these integrations and offerings can work for your organization.
Box and Microsoft	7 minutes	Learn how to leverage Box with your favorite Office products - including Microsoft Word, Excel, PowerPoint, and Outlook.
Box Governance Deployment Toolkit	30 minutes	Best practices for building a Governance strategy
Box Platform Deployment Toolkit	30 minutes	Prepare you for making decisions about your Platform strategy
Box Relay Deployment Toolkit	30 minutes	Guide to creating automated workflows for business processes
Box Shield Deployment Toolkit	60 minutes	Learn to design a Box Shield strategy that ensures the protection of sensitive and valuable information.
Build a change network	5 minutes	You’re deploying Box, and you need help spreading the message. Learn how to manage a change network as part of a coherent change strategy to design a clear path forward with Box at the helm.
Establish a value proposition	5 minutes	You’re deploying Box, and you need help getting your users on board. Learn how to establish a value proposition as part of a coherent change strategy to design a clear path forward with Box at the helm.
Folder Structure Best Practices and Design	40 minutes	Guide to setting up your organization's folder structure in Box
Helpdesk Essentials	90 minutes	How to troubleshoot common issues and escalate more serious ones for a seamless and streamlined support experience.
Manage Metadata	25 minutes	Organize and track content using metadata to make it discoverable via metadata search and augment business process effectiveness by using metadata in other add-on functions such as Box Relay and Box Governance.
Salesforce Integration	8 minutes	How to setup and use your Salesforce integration.
Single Sign On Fundamentals	7 minutes	Setting up SSO for your enterprise
Your Admin Console: Co-Admins	15 minutes	You oversee Box, or your a Box Admin, but you also have a regular job. How can you manage access, monitor security, and ensure adoption? With a team of co-admins of course! In this course, you'll learn how to create an effective co-admin team to reach your goals
Your Admin Console: Content Manager	10 minutes	You have an open folder structure and aren't sure how to search for content throughout your Box instance. You have Governance and need to take action on quarantined files. Perhaps you're a new admin who's looking to learn everything you can about the Admin Console. Whether it's one of these reasons or all of them, this is the course for you.
Your Admin Console: Content and Sharing	20 minutes	Part of a series of courses that explore different aspects of the Admin Console.
Your Admin Console: Custom Setup	20 minutes	Learn to customize Box with your company logo, brand colors, custom messaging, and navigational directions.
Your Admin Console: Device Trust	15 minutes	In our distributed world, employees may be on company devices, or using their own. While this can make us more connected and efficient, it also expands the threat landscape. Keep your users efficient while protecting them no matter where they access Box.
Your Admin Console: External Users	15 minutes	You work with external parties, but how can you ensure you're keeping your data safe and secure? Whether you work with only a few, or giant groups of people outside of your organization, you can ensure that everyone gets exactly what they need (and nothing that they shouldn't!).
Your Admin Console: Groups	15 minutes	You've got a Box account, but now how do you ensure it stays organized? As new users join, complexity increases, and no one wants to spend their entire day granting access to folders. Groups make access easy and efficient. In this course, you'll learn how to create the best group structure for your goals.
Your Admin Console: Managed Users	15 minutes	You're the admin for your organization tasked with populating Box with your users. This course will give you insight into the many options you have when you add and manage users, and how to choose the right strategy for your organization.
Your Admin Console: Mobile settings	15 minutes	Learn to build the guardrails to keep your users efficient and safe while working with Box on their phones or tablets.
Your Admin Console: Notifications	15 minutes	Learn all the different options available to you to manage notifications that are sent to your Box Managed Users.
Your Admin Console: Security	20 minutes	As an admin, one of your most crucial priorities is setting up an instance that allows your users to get their work done while keeping content safe and secure. It's a huge responsibility, and it all starts with the decisions you make in your Admin Console.
Your Admin Console: User Settings	15 minutes	You're the admin for your organization tasked with populating Box with your users. The User Settings tab includes some important global settings for your enterprise. This is also where you will configure SSO.

Admin Fundamentals

Course name	Length	Covers
What you need to know	5 minutes	Are you a brand new admin? Watch this quick video to learn about the decisions you need to make and the actions you need to take in order to get Box up and running in your organization.
Integrations introduction	4 minutes	Are you new to 3rd party integrations? Watch this quick video to learn about giving your users access to integrations they use the most while still ensuring your content stays secure.
Folder structures 101	6 minutes	Are you stumped about your folder structure? Watch this quick video to learn the basics of Box folder structures and come away with helpful tips and tricks for setting up functional spaces for your end users.

Admin Essentials Live On-Demand

Content Title	Length	Covers
English Recording	60 minutes	In this session, learn how to get started with Box, fast!

If you're interested in taking your Box expertise to the next level, check out the Box Certified Professional program, which equips you with the knowledge you need to build the most collaborative, integrated, user-centric and secure digital workplace. To learn more, click here.

Admin Essentials Live On-Demand

If you're interested in taking your Box expertise to the next level, check out the Box Certified Professional program, which equips you with the knowledge you need to build the most collaborative, integrated, user-centric and secure digital workplace. To learn more, click here.

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